FAQs
FAQs
Are the batteries tested for state of health or charge?
Batteries do not have to be tested for SOH (State of Health) or SOC (State of Charge) to be listed on recell.store. If a Buyer would like a battery tested prior to purchasing, it is the responsibility of the Buyer and Seller to agree and to arrange for the appropriate Battery testing required and the associated costs. Recell.store is working to provide a solution to assist with that process. We shall update when that service is available. Please note: Recell and ABI are not responsible for any valuations agreed between parties based on battery quality tests.For batteries that either self-declared EOL or are tested and fall into the EOL category, Recell will connect the Battery Provider with Altilium Clean Technology to arrange for the battery to recycled in accordance with UK environmental guidelines for the recycling, recovery and disposal of EV batteries.
Are the batteries tested for state of health or charge?
Batteries do not have to be tested for SOH (State of Health) or SOC (State of Charge) to be listed on recell.store. If a Buyer would like a battery tested prior to purchasing, it is the responsibility of the Buyer and Seller to agree and to arrange for the appropriate Battery testing required and the associated costs. Recell.store is working to provide a solution to assist with that process. We shall update when that service is available. Please note: Recell and ABI are not responsible for any valuations agreed between parties based on battery quality tests.For batteries that either self-declared EOL or are tested and fall into the EOL category, Recell will connect the Battery Provider with Altilium Clean Technology to arrange for the battery to recycled in accordance with UK environmental guidelines for the recycling, recovery and disposal of EV batteries.
Are the batteries tested for state of health or charge?
Batteries do not have to be tested for SOH (State of Health) or SOC (State of Charge) to be listed on recell.store. If a Buyer would like a battery tested prior to purchasing, it is the responsibility of the Buyer and Seller to agree and to arrange for the appropriate Battery testing required and the associated costs. Recell.store is working to provide a solution to assist with that process. We shall update when that service is available. Please note: Recell and ABI are not responsible for any valuations agreed between parties based on battery quality tests.For batteries that either self-declared EOL or are tested and fall into the EOL category, Recell will connect the Battery Provider with Altilium Clean Technology to arrange for the battery to recycled in accordance with UK environmental guidelines for the recycling, recovery and disposal of EV batteries.
Is my data safe under UK GDPR policy?
Yes, your data is protected under the UK General Data Protection Regulation (GDPR). We implement strict security measures to ensure that your personal information is securely stored and processed. Our systems comply with all UK GDPR requirements, including encryption, access controls, and regular security audits. We only collect, use, and store your data with your consent and for the specific purposes outlined in our privacy policy, ensuring full transparency and your rights to access, correct, or delete your data are respected.
Is my data safe under UK GDPR policy?
Yes, your data is protected under the UK General Data Protection Regulation (GDPR). We implement strict security measures to ensure that your personal information is securely stored and processed. Our systems comply with all UK GDPR requirements, including encryption, access controls, and regular security audits. We only collect, use, and store your data with your consent and for the specific purposes outlined in our privacy policy, ensuring full transparency and your rights to access, correct, or delete your data are respected.
Is my data safe under UK GDPR policy?
Yes, your data is protected under the UK General Data Protection Regulation (GDPR). We implement strict security measures to ensure that your personal information is securely stored and processed. Our systems comply with all UK GDPR requirements, including encryption, access controls, and regular security audits. We only collect, use, and store your data with your consent and for the specific purposes outlined in our privacy policy, ensuring full transparency and your rights to access, correct, or delete your data are respected.
Who can use Altilium's recell.store platform?
Portal access is currently limited to licensed automotive dismantlers, scrap yards, cell producers and Automotive OEMs in the UK.
Who can use Altilium's recell.store platform?
Portal access is currently limited to licensed automotive dismantlers, scrap yards, cell producers and Automotive OEMs in the UK.
Who can use Altilium's recell.store platform?
Portal access is currently limited to licensed automotive dismantlers, scrap yards, cell producers and Automotive OEMs in the UK.
Can private owners sell on recell.store?
Right now, we only partner with sellers who have proof of their permit to operate or own equipment powered by EV batteries. In the future, when hopefully Battery Passports will be rolled out, we’ll be able to buy, sell or recycle any battery from any source. In the meantime, register your battery on our database so we can stay connected.
Can private owners sell on recell.store?
Right now, we only partner with sellers who have proof of their permit to operate or own equipment powered by EV batteries. In the future, when hopefully Battery Passports will be rolled out, we’ll be able to buy, sell or recycle any battery from any source. In the meantime, register your battery on our database so we can stay connected.
Can private owners sell on recell.store?
Right now, we only partner with sellers who have proof of their permit to operate or own equipment powered by EV batteries. In the future, when hopefully Battery Passports will be rolled out, we’ll be able to buy, sell or recycle any battery from any source. In the meantime, register your battery on our database so we can stay connected.
Does Altilium accept EV packs that are damaged?
No, Altilium does not accept damaged batteries currently.
Does Altilium accept EV packs that are damaged?
No, Altilium does not accept damaged batteries currently.
Does Altilium accept EV packs that are damaged?
No, Altilium does not accept damaged batteries currently.
What types of batteries does Altilium accept?
Altilium accepts all lithium-ion (Li-ion) and nickel metal hydride (NiMH) batteries.
What types of batteries does Altilium accept?
Altilium accepts all lithium-ion (Li-ion) and nickel metal hydride (NiMH) batteries.
What types of batteries does Altilium accept?
Altilium accepts all lithium-ion (Li-ion) and nickel metal hydride (NiMH) batteries.
What steps should I take if I have a battery to recycle?
Altilium provides instant offers for EV or hybrid battery packs. Once you accept the offer, Altilium will arrange the collection of the pack(s).
What steps should I take if I have a battery to recycle?
Altilium provides instant offers for EV or hybrid battery packs. Once you accept the offer, Altilium will arrange the collection of the pack(s).
What steps should I take if I have a battery to recycle?
Altilium provides instant offers for EV or hybrid battery packs. Once you accept the offer, Altilium will arrange the collection of the pack(s).
Do I have to remove the battery pack from the car?
Yes, Altilium only accepts EV or hybrid battery packs that have been safely removed from the vehicle.
Do I have to remove the battery pack from the car?
Yes, Altilium only accepts EV or hybrid battery packs that have been safely removed from the vehicle.
Do I have to remove the battery pack from the car?
Yes, Altilium only accepts EV or hybrid battery packs that have been safely removed from the vehicle.
Can I ship the pack(s) directly to Altilium?
Currently, the portal is set up for shipments coordinated by the Altilium logistics team.
Can I ship the pack(s) directly to Altilium?
Currently, the portal is set up for shipments coordinated by the Altilium logistics team.
Can I ship the pack(s) directly to Altilium?
Currently, the portal is set up for shipments coordinated by the Altilium logistics team.
